Frequently Asked Questions

We will work with a minimum order of 80 pieces per colour per design, up to 4 sizes. To start off a production, we need at least 3 styles per order. However, for all specific custom fabric dye according to pantone colour, trims, printing, embroidery , different MOQs may apply. Please contact us for more details.
Design and product development will take about 2 – 3 weeks. 
Sampling lead-time will take between 2-4 weeks upon the confirmation of tech packs.
Production lead-time for a typical collection will take between 4-8 weeks after approval of the samples.
From design to delivery, the whole process usually takes about 3 months. 
It would be good if you have a tech pack. However, we also look forward towering with new designers and our design team an help you create a professional pattern for your idea. All you have to do is provide us with a sketch and we can develop from here. 
Yes, we will need our customer to return us the approved sample for production follow up. 
Yes, we will help our customer to source all fabrics and trims ourselves. We work with fabric and material suppliers based in China. If you have a specific fabric in mind, we will require a similar garment or swatch to match it with. 
Yes, we do printing and embroidery. Please contact us if you have a special requirement, I am sure that we can accommodate your needs. 
All our manufacturing takes place in our owned-run factory in China. 
Yes, we have all basic accessories. At the same time, we can also work with you to develop your own labels. 
Our payment charges consist of two parts, sampling and production.
Sampling charges
We will collect sample fee before the start of doing proto sample. Please email us with more details for an estimation of the sampling charges.
For order less than 200 pieces per style, 50% of the sample charges will be rebated. Sample charges will be rebated in full for order of more than 200 pieces.
The cost of shipping of samples will be borne by the customer.
Production Payment
Once we finalized and accepted your order, the following production payment applies:
⇨ 50% Deposit before the start of production
⇨ 50% Balance upon completion and before the shipment of goods.
Shipping charges will be borne by customer unless otherwise negotiated.
Prices are always quoted in SGD Singapore Dollars
Your order is ready to go! We can ship your order to your door or arrange for drop shipping if needed. We can make the necessary arrangements to ship via FedEx, or any other company which you may prefer. Depending on your needs, we can arrange for priority, sea freight based on your required timeline or budget.